Bonnie Banks Bootcamp

Last updated: January 2026

At The Bonnie Banks (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights.

If you have any questions about this policy or how we handle your information, you can contact us at Email: bonniebanksltd@gmail.com

1) Who we are

The Bonnie Banks is the data controller for personal information collected through our website and through on-site guest technology, as described below.

2) The data we collect

We aim to collect only what we need. Depending on how you interact with us, we may collect

A) Direct enquiries and direct bookings (via Bnbforms)

When you submit an enquiry or booking request through our website, the information is processed via our booking/enquiry software provider Bnbforms. This may include:

Name

Email address

Phone number

Booking details (dates, number of guests, special requests)

We do not intentionally collect special category data (e.g., health information). Please avoid sharing sensitive personal details unless necessary.

B) On-site guest technology (via Beambox)

When you use guest Wi-Fi or interact with on-site services provided through Beambox technology, personal data may be collected and processed. This can include:

Contact details you provide (e.g., name, email)

Device/network data (e.g., IP address, device identifiers)

Usage/engagement information related to Wi-Fi access or related guest marketing features

Preferences you choose to share

C) Airbnb bookings

If you book via Airbnb, your personal data is processed by Airbnb under their own Privacy Policy. We receive only the information Airbnb makes available to hosts for the purpose of managing your stay.

3) How we use your data

We use your information to:

Respond to enquiries and manage direct booking requests

Communicate with you about your stay (check-in info, questions, updates)

Provide access to guest Wi-Fi and related on-site services (where used)

Improve guest experience and our services

Maintain basic security, fraud prevention, and operational records

Comply with legal obligations (where applicable)

4) Our lawful bases for processing (UK GDPR)

We process personal data using one or more of the following lawful bases:

Contract: to take steps at your request and manage bookings/stays

Legitimate interests: to operate our accommodation business, keep systems secure, and improve services (balanced against your rights)

Consent: where you’ve opted in (e.g., marketing via Beambox tools, where applicable)

Legal obligation: where we must keep certain records or comply with lawful requests

5) Marketing communications

We will only send marketing communications where we have a lawful basis to do so (typically consent).

6) Sharing your data

We do not sell your personal data.

We may share data with trusted third parties only when necessary, including:

Bnbforms (booking/enquiry processing)

Beambox (guest Wi-Fi / on-site technology services)

Service providers who support our website and IT systems (e.g., hosting, email)

Professional advisers (accountants/legal) where necessary

Authorities where required by law

These providers act as data processors (or controllers in their own right in some contexts) and are expected to handle data securely.

7) International transfers

Some third-party providers may process data outside the UK. Where this happens, we take steps to ensure appropriate safeguards are in place (such as adequacy regulations or approved contractual protections).

8) Data security

We use reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. No system is 100% secure, but we work hard to keep things locked down tighter than a shortbread tin at Christmas.

9) How long we keep your data

We keep your personal data only for as long as necessary:

Enquiries and direct bookings: for operational and record-keeping purposes

On-site guest technology data: retained in line with the settings and retention policies of Beambox and our operational needs

Where required, we may keep some data longer to comply with legal or tax obligations, resolve disputes, or enforce agreements

10) Cookies and tracking

Our website may use cookies and similar technologies for basic functionality and analytics. Where required, we will ask for your consent before placing non-essential cookies.

11) Children’s privacy

Our services are intended for adults booking accommodation. We do not knowingly collect personal data directly from children through our website.

12) Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.